Hinsverk's Appliance Center in Wahpeton, ND Open now

Reviews about Hinsverk's Appliance Center

• ★ ★ ☆ ☆ ☆

  July 07, 2019, by Caleb Choi
  Purchased washer/dryer from them (used) - process was easy. 4 months later, our washer broke. We had a technician check it out, and found that there was a crack in the plastic tub due to the way it was installed (see pic - the tabs should not be touching anything, but here the tab is installed on top of a frame. Tub is screwed in, so it cannot move or twist in any way, meaning that it was installed incorrectly). After calling Hinsverk's, they insisted that I bring it in (when we are located 90 miles away). I asked if they could take a look at some pictures before I bring it in to see what they can even do about this issue. He said the same thing many more times, insisting that we bring the unit in, giving his guys something to do. I told him where I was located, and he figured it was 90 miles away. I told him 90 miles each way is not a short distance and that I did not want to drive that distance unless I knew potentially what he would offer to do for us. He said it could potentially be $50 towards the next machine there, IF they can salvage anything. I will probably not purchase anything more from them, especially if used, since they did ensure me that they inspect all used units before selling. We use this machine maybe once a week, usually more like once every month as this is for guests that come to our guest rooms - very light loads as well (few towels). Most likely will purchase only NEW items from now on as this kind of thing is not worth the trouble or money.